Privacy Policy

At eSided, we understand the importance of protecting your personal information. This Privacy Policy outlines the type of information we collect and how we use it.

Personal Information Collected

When you visit our website eSided, we automatically gather information about your device, such as your web browser, IP address, time zone, and some installed cookies. As you browse the Site, we also collect information on the pages or products you view, referring website or search terms, and how you interact with the Site. This information is referred to as “Device Information.”

We collect Device Information through the following technologies:

  • Cookies: data files placed on your device that may include an anonymous unique identifier.
  • Log files: track actions on the Site and collect data including IP address, browser type, internet provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: electronic files used to record your Site browsing information.

When making a purchase or attempting to make a purchase on the Site, we also collect information such as your name, billing/shipping address, payment information (including credit card, email, and phone number). This information is referred to as “Client Information.”

Under “Personal Information” in this Privacy Policy, we refer to both Device Information and Client Information.

Use of Personal Information

We use the Client Information to fulfill orders placed through the Site, including processing payment, arranging shipping, and sending invoices/order confirmations. We may also use this information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products/services, if you have shared such preferences with us.

We use the Device Information to help screen for potential risk or fraud (especially your IP address), and to improve and optimize the Site. This includes generating analytics on customer behavior and interaction with the Site and evaluating the success of our marketing and advertising campaigns.

Sharing of Personal Information: We share your personal information with third parties to assist in using it, as outlined in our practices. We also use Google Analytics to understand how customers use our site, you can review Google’s use of personal information in their privacy policy: https://www.google.com/intl/en/policies/privacy/ You may opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout We may also share your personal information to comply with legal requirements, to respond to a lawful request for information, or to protect our rights. Active customers with an active subscription may receive communication regarding offers, subscriptions, troubleshooting and client management.

Behavioural Advertising

We use your personal information to provide you with targeted advertisements or marketing communications. You can learn more about targeted advertising on the Network Advertising Initiative’s page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising through:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

Do Not Track

We do not change our site’s data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access your personal information held by us, and to request correction, updates, or deletion. Contact us to exercise this right. Processing of your information is done to fulfill contracts and pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain records of your order information until you request deletion. You may opt-out of SMS or email communications at any time by replying “STOP”, and opt back in by replying “START”.

Changes

We may update this privacy policy to reflect changes in practices or regulations.

Contact

For questions, information or complaints, contact us by email at [email protected]